PIN has been set up incorrectly - how can i start an factory reset / cold boot?
Welcome to our forum!
The fastest way to factory reset a device in your situation, would be to enter the recovery menu.
To do this on a SX5, while the device is powered off, long hold the power button + scan right until the first Datalogic logo appears, then release both.
From the recovery menu follow the instructions on screen to factory reset the device.
L3 Mobile Computer Support Specialist Engineer