Get Android 11 Firmware for Skorpio X5

Hello,
What are the step to be able to download Android 11 for Skorpio X5. I entered the serial number of the skorpio but I never get any feedback to be able to donwload it. Could you please help me to do it ?
Thanks

Hi Melanie,

Is your SkorpioX5 covered by an Ease of Care or Shield contract? If so you should be able to download the latest firmware. (make sure you download the GMS version of the device if you have a GMS version.

If you’re still not able to download the firmware please create a technicall support case on our website: Technical Support - Datalogic

Gr Peter

1 Like

Hello @Melanie_LAFOURCADE

This is an additional information about the Datalogic Shield program (valid for all the Datalogic GMS devices):

Simone Callegari