Hello @Leendert_Paul_Diterw ,
As areday reported in the topic “Valid serial for demo memor10 - #2 by Simone_Callegari”, the firmware update for Datalogic Andriod devices with GMS support requires a Shield Service Contract.
Note that for the first 90 days after shipment from our manufacturing plants, the Datalogic Shield Program provides a grace period in which you can download the firmware update free of charge.
This date is the same as warranty start date as can be found using the warranty lookup tool we have on our extranet; see Warranty Status Look-Up.
Simone Callegari
Datalogic Mobile Products - L3 Specialist SW Engineer