Good morning, I have a 9300i scale/scanner, and I configured the USB keyboard interface, so that the bar code and weight values are written directly in the POS application, however it is only writing the bar code values, but not the weight values. What additional configuration should I do so that the weight values are written directly? For more detail, the POS equipment does not have an RS232 interface and only has a USB interface.
Hello @Jorge_Ravelo,
This forum is mainly meant to provide general information on Datalogic Mobile products, mainly Android devices.
Some useful information on Magellan devices, can be found on the related user’s manual available at:
However, you can get direct support by contacting our local technical support team through the Technical Support - Datalogic module (local support available).
Drew Hugentobler
L3 Mobile Computer Specialist Support Engineer