Memor X3 (WinCE) no longer recognized by WMDC

We have a client that is running Windows 10, WMDC with the Memor X3. All was fine until a few weeks ago when WMDC no longer recognize the device (and we can’t extract the data from the device). Curious if anyone is experiencing anything similar.

Oddly enough, I have a Skorpio X4 (WinCE7) that exhibits the same issue on Windows 11. Windows 10, will connect once and once disconnected.

To note, I am aware of the Windows 10 & WMDC instructions (and services are running).

Has there been a Windows update that has finally killed WMDC?
Can we use USBLAN to extract the data with older devices?