Hi everyone,
One of our customers is facing this error message on a Memor12:
What could be the cause and how can we solve it?
Kind regards,
Filip
1 Like
Hi Filip,
This problem is caused by a change in the Android SDK that our SDK extension did not fully accommodate. It is caused when the terminal connects to either a Wi-Fi network or a cellular mobile network and updates Android components via Play Store. Once this update happens, the terminal switches from implementing Local Share to implementing Quick Share. In some cases this error will not display immediately after the update, but in some cases it does. It will always display after the terminal reboots. This problem currently affects Memor 12/17, Memor 30/30X, and Memor 35/35X.
Aside from the very big red notification, we haven’t found any actual problems that result from this error.
Our developers have isolated the root cause and have checked a fix into source control. This fix is planned to be rolled out in the next maintenance release. We’re working on publishing a workaround, and when it is ready I’ll post it here for you. More on that later…
Thank you for your patience,
Scott
Mobile Computers Specialist Support Engineer, Datalogic
4 Likes