Skorpio X5 Standard Range Bluetooth pairing with Zebra ZQ320 mobile printer

Android Devices
1

We are having problems with X5 standard range(SR) pairing with a zebra ZQ320 mobile printer. We did test with the X5 AutoRange (AR) model and it is quick to pair and connect but on standard range it takes a lot of Bluetooth reset, troubleshooting to pair. We did test with other new X5-SR models and same issue. OS-Firmware are updated to the latest version already. The X5-AR just do not have NFC compared to the X5-SR . Appreciate any help

2

Hey Arnold,

I saw your email, sounds like the issue is resolved.

If anyone else encounters this issue, updating the app they were using, “WMS”, resolved the issue.

Drew Hugentobler
L3 Mobile Computer Specialist Support Engineer

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