I hope some of you can help me out. We have 4 Datalogic Skorpio X3 scanners with very old firmware (exactly 1.81.072.01) and we would like to update them to the latest version, as we have encountered several problems. We have looked for the latest updates on the site but we can’t find / download them.
this link will open a Fast Search page, where you can filter by Product = “Skorpio X3” (look under “obsolete products”), Category = “Software &Update”, then by typing “firmware” into the “Search by keyword” filed.
This will result in a list of all the available FW for Skorpio X3 devices.
For opening the provided link, you need an account for accessing our "Partner reserved” area (Link on the top right part of our public website home page, or for convenience here) .
If you do not have an account, please fill the proper registration module available form the page, or here.
After submitting the registration form it could take some time for processing, but when you have your credentials, https://partnernet.datalogic.com/home/index/sf brings to the " PARTNER ADVANTAGE PROGRAM" home page, where on the top you can already find a first “Search” tool. If you specify “skorpio x3 firmware” in the search field, you should get a list of all the available skorpio x3 firmware.
The download section of the Datalogic Corporate Extranet website available at https://partnernet.datalogic.com/ is reserved to direct Datalogic customers only.
After the registration, you are enabled to a basic access that shows some public link and some documentation. In a second step, the website will recognize if your registration email is associated with an order and will give you full access to all sections of the site. Usually this happnes in a few day.
If instead you are not a direct Datalogic customer, your credentials will continue to give you access to a basic account. To obtain the obsolete devices’ firmware we suggest to get in contact the dealer or authorized partner from whom you purchased the devices.
Estou buscando um meio de atualizar os 14 aparelhos que tenho na empresa. Produtos do qual foram adquiridos em 2015 e só ano passado que iniciamos a utilização. No caso não tenho acesso a download de firmware pela conta e sem encontrar outro meio para poder atualizar os aparelhos.
I am looking for a way to update the 14 devices I have in the company. Products of which were purchased in 2015 and only last year that we started using. In the case I do not have access to download firmware by account and without finding another way to be able to update the devices.
From your words, I gather that you did not purchase the devices directly from Datalogic. In such cases, your first option should be to contact your supplier, reseller, or the sales channel manager you used to purchase devices and ask him/her for the Firmware you are looking for. They should be
Only in case this route is not feasible, please open a request to our Technical Support by filling out this form (link).
Datalogic Mobile Products - L3 Specialist SW Engineer