Joya Touch A6 - Android 7.1.2 to Android 9 - OS Upgrade script in SOTI Mobicontrol

Hi,

I am currently sitting with a good thousand Joya Touch A6, which we need to upgrade the firmware on. They are currently on Android 7.1.2 and will be upgraded to Android 9.

What I notice is that the script I used from Android 6 to Android 7 no longer works.

Then with a little investigation, I tried these following scripts:

  • install_system_update /sdcard/Joya Touch A6_Android 9_4.06.13_FULL.zip -resetType 0

  • sendintent -b “intent:#Intent;action=com.datalogic.dxu.action.FIRMWARE_UPDATE;component=com.datalogic.dxu/.plugin.FirmwareReceiver;S.path=/sdcard/Joya Touch A6_Android 9_4.06.13_FULL.zip;S.force=true;end”

  • sendintent -b “intent:#Intent;action=com.datalogic.dxu.action.FIRMWARE_UPDATE;component=com.datalogic.dxu/.plugin.FirmwareReceiver;S.path=/sdcard/Joya Touch A6_Android 9_4.06.13_FULL.zip;S.force=true;S.resetType=enterprise;end”

None of these gave the desired result.

The only thing the intent script did was to wake DXU up, where the following box appears:

If you select “OK”, nothing happens on the device, i.e. no update occurs.

The only option that I have succeeded with is to manually start the upgrade via the settings, which is of course not desirable.

Has anyone previously done this via intent or SOTI scripts and succeeded?

Hello @Edvin_Gasi,

Welcome to our forum!

Here are some links that should help you update the firmware via SOTI:

Drew Hugentobler
L3 Mobile Computer Support Specialist Engineer